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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dwayne Fox

Dwayne Fox

January 29, 2026

5  out of  5
rating by Dwayne Fox
"Just got a reduction on my insurance. Jenna is awesome. Excellent credit? Have them recalculate your rates."
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Kurt B

January 27, 2026

5  out of  5
rating by Kurt B
"These ladies are absolutely amazing!!!!!!!"
We responded:
"Kurt, We are blushing over here! All joking aside, I truly appreciate your business and the awesome review! "
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Keren Happuch

January 27, 2026

5  out of  5
rating by Keren Happuch
"They are all friendly, want to help at all times in giving me the best insurance for my needs. I can call anytime for help."
We responded:
"Keren, I am so happy to hear this and am truly grateful for you and your review. "
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Anonymous

January 27, 2026

5  out of  5
rating by Anonymous
"Everyone at the Sweet Home branch is so kind. There was a point I was calling them several times a week for various things and they never got tired of me. They were always so willing to help, so friendly and so personable. I can’t recommend them enough. 100/10. <3"
We responded:
"Thank you, thank you, thank you!!! Such a lovely review. I appreciate you and your trust in allowing us to help. "
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Crystal Nichols

January 26, 2026

5  out of  5
rating by Crystal Nichols
"My questions were answered quickly and got my added policy set up quickly."
We responded:
"Crystal, I am so happy we could help you! Thank you for being my customer and for the 5 star review!!"
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Dennis Baxter

January 18, 2026

5  out of  5
rating by Dennis Baxter
"It was a great experience and super helpful like always having someone to talk to and be there for help"
We responded:
"Dennis, Thank you for the kind review and for trusting us with your insurance needs! We appreciate you. "
Profile photo of Alexander Wilson

Alexander Wilson

January 15, 2026

5  out of  5
rating by Alexander Wilson
"The agents at this branch are always so helpful and friendly."
We responded:
"Alexander, I appreciate you taking the time to leave such a kind review. We love our customers and as a small business want and need others just like you! Thank you. "
Profile photo of Jeffrey Rethlefsen

Jeffrey Rethlefsen

January 13, 2026

5  out of  5
rating by Jeffrey Rethlefsen
"My customer service report from Rebecca and Jenna has been nothing short of amazing. I saved quite a bit of money switching to State Farm. I’m sure if anybody else decides to move forward with their Statefarm agency. They will not regret it."
We responded:
"Jeff, Thank you for such a lovely review! I am grateful to have you as my customer and hope you know you matter. "
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Stuart Hollander

January 5, 2026

5  out of  5
rating by Stuart Hollander
"Rebecca has been my State Farm agent for years. Very happy with the level of service her office provides. I value Rebecca's professionalism, responsiveness and ability to find the best insurance products for my changing needs at the best possible price."
We responded:
"Stuart, Thank you for trusting us with your insurance needs and also for the 5-star review! Much appreciated. "
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Ivy DeWitte

January 5, 2026

5  out of  5
rating by Ivy DeWitte
"I loved my experience here! First time in, just lost my dog so I looked like a mess, but Jenna was so kind and loving and made me laugh! Plus, my bill was cheaper than i expected. I love you guys! Thank you so much!!!🥰 I highly recommend."
We responded:
"Ivy, I am so sorry you lost your doggie. It is a pain like no other. :( I am happy to hear we at least made you laugh a little while you were here. I truly appreciate you as a customer and also for such a lovely review. "
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Susan McGann

December 11, 2025

5  out of  5
rating by Susan McGann
"All the ladies at our state farm office are very knowledgable,friendly,and helpful. I would Highly"
We responded:
"Susan. Thank you for your 5-star review and thank you for your patronage!! This small business owner appreciates you. :)"
Profile photo of Karin Glade (krgo)

Karin Glade (krgo)

December 10, 2025

5  out of  5
rating by Karin Glade (krgo)
"We have had State Farm thru this location for 20+ years They have always been helpful and got us the best prices around Jenna just did a review of our auto and saved us some money."
We responded:
"Karin, Thank you for such a lovely review and of course for your business. You are appreciated!"
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cory Fowler

August 22, 2025

5  out of  5
rating by cory Fowler
"50 years of having insurance this office is and does an EXCEPTIONAL job all who work here are on top of there game! Up most reliable dependable fair and to the point AND THAT you can take to the bank!! Give them a call up front no bull."
We responded:
"Oh my goodness Cory... We are blushing over here! Thank you so much for being so kind and supportive. You cannot know how much your words mean. Thank you. "
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Nicole Buras

July 21, 2025

5  out of  5
rating by Nicole Buras
"I just moved all my policies over to Rebecca Burgins office because I have had nothing but amazing customer service there. I love working with everyone there in the office."
We responded:
"Thank you for the lovely review and for supporting our small business. :)"
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Marcie Durbin

July 3, 2025

5  out of  5
rating by Marcie Durbin
"We have used this branch for years. All the ladies in the office are always so helpful and friendly."
We responded:
"Thank you Marcie! I appreciate the review, and I appreciate you!"
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melissa clayton

July 2, 2025

5  out of  5
rating by melissa clayton
"Customer service on the phone or in the office is professional. The staff is very prompt. The staff greets engages and thanks. Very pleased with our rates and service. Definitely would recommend to others. Thank you to Rebecca and her amazing staff."
We responded:
"Melissa, Thank you!!!! I truly appreciate the review and even more so, your business. :)"
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Jeremy Hancock

June 26, 2025

5  out of  5
rating by Jeremy Hancock
"Always friendly and down to earth service no matter the need!"
We responded:
"Thank you Jeremy! We love to take care of you guys in the best way. :) I appreciate you. "
Profile photo of Adam Rose

Adam Rose

June 26, 2025

5  out of  5
rating by Adam Rose
"Amazing customer service, with people who care and will take care of you through the highs and lows of life. Can honestly say I am happy to be a customer, even after moving to a new town."
We responded:
"Adam, What a sweet thing to say. I appreciate you taking the time to leave a review and for trusting myself and my girls to help you with your insurance. "
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Robert McVay

June 25, 2025

5  out of  5
rating by Robert McVay
"We have been using State farm for the past few years and all of the girls at this office are absolutely amazing and go above and beyond! I highly recommend not only State farm but dealing with this office in general! They always make everything so much less stressful 💚"
We responded:
"Robert, Thank you so much for the 5-star review and for giving a shout out to the girls. I am a lucky agent to have them and customers like yourself. :)"
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Tami Malone

June 16, 2025

5  out of  5
rating by Tami Malone
"Amazeing team,We hadn't had a great insurance experience until we came here.They are very knowledgeable and make you feel at ease during the process of either switching or expanding your policy,It doesn't hurt that the resident pups are sweet and so cute!They work very cohesively together and are great at finding ways to save you money.We love our agent she's amazing and it feels like she's family.If you want a great insurance agency that looks out for their clients this is the agency you want!and our pup even got a state farm duck!❤️"
We responded:
"Tami! You hit me in the feels this morning! Thank you so, so much for this sweet review and for the doggie picture! I love this more than you know. "
Profile photo of Calandra Hudson

Calandra Hudson

June 12, 2025

5  out of  5
rating by Calandra Hudson
"She has been on top of our needs from the get go. Professional and caring are hard to come by, but she does it well. Great prices for car insurance as well."
We responded:
"Calandra. Thank you so much for the review. Myself and my girls love our job and helping. We appreciate you!!"
Profile photo of John Shukle

John Shukle

June 9, 2025

5  out of  5
rating by John Shukle
"Rebecca and her team are a true delight to work with. They always list out all of my options, help walk through the pros & cons of everything and help select the best coverage. I highly recommend Rebecca Burgin and her team to help with insurance."
We responded:
"John, Thank you so much for this awesome review. We love what we do, and it is people like you that make it a delight. "
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David Rolde

May 30, 2025

5  out of  5
rating by David Rolde
"Rebecca is very friendly and thorough. It is a pleasure talking with her. She gets us the coverage we need at the best rate."
We responded:
"Thank you David, I very much appreciate the review. As a small business owner, I am eternally grateful for your business and for the positive feedback. Blessing to you and yours. "
Profile photo of Mickenzi Scherer

Mickenzi Scherer

May 28, 2025

5  out of  5
rating by Mickenzi Scherer
"My husband and I switched to State Farm when we noticed our insurance policy continued to go up in price. We received multiple quotes and the quote we received here beat out all the others. Money aside, this office continually beats my expectations for customer service. Felecia is an amazing asset to this office! I always get timely responses and great information! I have told countless friends and family about our experience here and will continue to do so!"
We responded:
"Mickenzi, Oh my goodness, thank you so much for the kind words. As a small business owner, these are so meaningful to me. I appreciate you so much. Thank you for trusting us to help you with your insurance needs. "
Profile photo of Sue Murphy

Sue Murphy

May 12, 2025

5  out of  5
rating by Sue Murphy
"We have had our home and auto with these ladies for 10 years now and we'll be adding a travel trailer. We've always had good experiences with them and appreciate all the help they have shown us thru the years. I recommend them to anyone looking for a new insurance home."
We responded:
"Thak you so much Sue. As a small business, it is people like you that make a difference. :)"